In Thailand, to report unpaid overtime, file a complaint with the Department of Labour Protection and Welfare (DLPW) within 2 years of the non-payment. The process is free and accessible to foreign workers with a valid work permit.
Legal Framework for Overtime in Thailand
The Thai Labour Protection Act (Labour Protection Act B.E. 2541) strictly regulates overtime. Every worker, whether Thai or foreign, is entitled to increased pay for any work performed beyond the legal working hours.
- Weekdays: at least 1.5 times the normal hourly rate
- Days off or holidays: at least 2 to 3 times the hourly rate
- Maximum overtime duration: 36 hours per week
💡 Good to know
Employee consent is mandatory for overtime, except in certain sectors (transport, emergencies). An employer cannot impose overtime without written or implied agreement from the worker.
Steps to Report Unpaid Overtime
1. Gather Your Evidence
Before filing a complaint, build a strong case:
- Time records (attendance sheets, screenshots, emails)
- Pay slips or bank transfers
- Employment contract and amendments
- Written communications with the employer (SMS, emails, LINE)
- Colleague testimonies (if possible)
2. Contact the DLPW
Visit the office of the Department of Labour Protection and Welfare (DLPW — กรมสวัสดิการและคุ้มครองแรงงาน) that corresponds to your workplace. If you are in Bangkok, go to the Ministry of Labour Building on Mithuna Road.
- DLPW Hotline: 1546 (available in Thai, with interpretation possible)
- Official website: www.labour.go.th
- Provincial offices exist in every province (Chiang Mai, Phuket, Pattaya…)
3. File Your Formal Complaint
Complete the complaint form in Thai (an interpreter may be required). A DLPW mediator will first attempt a conciliation between the parties. If no agreement is reached within 5 to 10 working days, the case is referred to the Labour Court.
⚠️ Warning
The statute of limitations for claiming unpaid overtime is 2 years from the date the payment was due. After this period, your claim will be inadmissible.
Special Case for Foreign Workers
Foreign workers with a valid Work Permit enjoy the same protections as Thai workers. However, if you were working without a permit, the legal situation is more complex — it is highly recommended to consult a local lawyer before taking any action.
✅ Practical Advice
If you do not speak Thai, bring an interpreter or local expert when filing your complaint. Some NGOs like the Migrant Working Group or MAP Foundation (Chiang Mai) offer free assistance to migrant workers.
Recourse in Case of Mediation Failure
If conciliation fails, the case is brought before the Labour Court. The procedure is free for the employee in the first instance. The court may order the payment of arrears, interest (15% per year), and, in cases of proven bad faith by the employer, additional damages.
To learn more about your rights regarding labor law in Thailand, check out our comprehensive article: Labour Law in Thailand 2026.
⚠️ Disclaimer
This article is provided for informational purposes only and does not constitute legal advice. Laws and regulations vary by country and are subject to change. Consult a qualified professional for your specific situation.
Need on-site assistance?
A lawyer or local expert available in under 5 minutes, 24/7, in 197 countries.