Version 2.2 – Last updated: 16 June 2025

Privacy Policy

Your privacy is our priority

Encryption
Transparency
User control
No data resale
Contact form

Privacy Policy

Last updated: January 1, 2026

1Data Collection

We only collect strictly necessary data to deliver our services (contact details, technical metadata, request details).

2Data Protection

Encryption in transit and at rest where possible. Strong technical and organizational safeguards.

3Data Sharing

No data resale. Limited sharing with vetted processors to provide the service.

4Your Rights (GDPR)

- Right of access

- Right to rectification

- Right to erasure

- Right to data portability

- Right to object

5Contact

Contact

For questions or to exercise your rights, please use the form below.

Contact form

Document editable from the admin console (EN/FR)

Data Collection

We collect only the information needed to deliver our assistance services. This includes your contact details, technical metadata (calls, messaging) and details strictly required for your request.

Data Protection

Your data is encrypted in transit and at rest where possible and stored securely. We apply technical and organizational measures to prevent unauthorized access.

Data Sharing

We never sell your personal data. We only share information necessary with vetted providers (payments, telephony, hosting) to deliver the requested service.