Technical & Security1 min

Are calls made through SOS-Expat confidential and secure?

1 min

ShareWhatsAppXLinkedIn

In summary

Yes, calls through SOS-Expat are strictly confidential.

Yes, calls through SOS-Expat are strictly confidential. The confidentiality of your exchanges is an absolute priority, especially given the sensitive subjects covered (law, health, immigration).
  • No recording: phone conversations are never recorded or stored on SOS-Expat servers
  • Masked number: your phone number is not shared directly with the provider — it goes through Twilio's secure phone system
  • Professional secrecy: lawyers are bound by legal professional secrecy
  • HTTPS connection: all communications between your browser and our servers are encrypted (TLS/SSL)
  • Secure payments: processed via Stripe, PCI-DSS Level 1 certified
  • Minimal data: only strictly necessary information is collected
SOS-Expat shares no information about your call with third parties, advertisers, or commercial partners.

Was this helpful?

Need immediate help?

A local expert calls you back in under 5 minutes. 197 countries, 24/7.

Find an expert