2.1.These Terms govern access to and use of the Platform by Lawyers.

2.2.SOS Expat acts solely as a technical intermediary for connections. SOS Expat does not practice law, provide legal advice, or participate in the Lawyer–User relationship.

2.3.Electronic Acceptance (click-wrap) and Traceability. The Lawyer accepts the Terms by checking the dedicated box during registration and/or by using the Platform. This constitutes an electronic signature and contractual consent in accordance with Regulation (EU) No. 910/2014 (eIDAS). SOS Expat maintains timestamped audit logs including: (i) the exact date and time (UTC) of acceptance, (ii) the Lawyer's IP address, (iii) the unique session identifier, (iv) the browser user-agent, (v) the version of the Terms accepted, (vi) the cryptographic hash of the accepted document, and (vii) the Lawyer's unique identifier. These logs constitute legally enforceable proof of acceptance of the Terms.

2.4.Retention of Acceptance Evidence. In accordance with GDPR and legal retention obligations, SOS Expat retains proof of acceptance of the Terms for a period of ten (10) years from the date of acceptance, or until the conclusion of any ongoing litigation as applicable. The Lawyer may, upon written request via the contact form, obtain an acceptance certificate containing the aforementioned evidence. This retention is based on SOS Expat's legitimate interest in having evidence in case of dispute (Art. 6.1.f GDPR) and the legal obligation to retain commercial contracts.

2.5.Changes (P2B notice period). SOS Expat may update the Terms and/or fee schedules at any time, subject to a minimum notice period of fifteen (15) days notified to the Lawyer on a durable medium (email to the registered address and publication in the personal dashboard), in accordance with article 3 of Regulation (EU) 2019/1150 ("P2B"). The notice period may be reduced or waived: (i) when the modification is required by law or by a decision of a competent authority; (ii) for compelling security or fraud prevention reasons; or (iii) for material or typographical corrections without economic impact. During the notice period, the Lawyer may terminate the relationship without penalty. Failing termination, continued use of the Platform after the notice period constitutes acceptance. In case of substantial modification, the Lawyer will be invited to expressly reconfirm acceptance, tracked again in accordance with article 2.3.

2.6.Duration: indefinite.

3.1.The Lawyer acts as an independent professional; no employment, mandate, agency, partnership, or joint venture is created with SOS Expat.

3.2.The Lawyer is solely responsible for: (i) their degrees, titles, bar/equivalent registrations, and practice authorizations; (ii) their professional liability insurance valid and appropriate for the Countries of Intervention; (iii) compliance with local laws and professional rules (ethics, advertising/solicitation, conflicts of interest, professional secrecy, AML/KYC, taxation, consumer protection, etc.).

3.3.SOS Expat does not supervise or evaluate the content or quality of the Lawyer's advice and assumes no responsibility in this regard.

3.4.Professional capacity (B2B). The Lawyer declares acting exclusively for professional purposes. Consumer protection regimes do not apply to the SOS Expat–Lawyer relationship.

3.5.Lawyer Declarations and Warranties. By registering on the Platform, the Lawyer expressly declares and warrants that:

4.1.Requirements: valid right to practice in at least one jurisdiction, proof of identity and qualifications, valid professional liability insurance.

4.2.Process: account creation, document submission, manual validation which may include a video interview and KYC/AML checks via Providers.

4.3.Accuracy & Updates: the Lawyer guarantees the accuracy and currency of information; one (1) account per Lawyer.

4.4.Security: the Lawyer protects their credentials; any activity via the account is deemed performed by them; immediate reporting of any compromise.

4.5.Additional Verification at Any Time. SOS Expat reserves the right to request from the Lawyer, at any time and without having to justify the request, the provision or update of any document attesting to their right to practice, their bar or equivalent registration, their professional liability insurance, their identity, or any other relevant supporting document. The Lawyer undertakes to respond to such requests within seven (7) business days. Failure to respond or provision of non-compliant documents may result in immediate suspension of the account.

4.6.Moderation and Quality Control. SOS Expat implements a moderation policy aimed at ensuring the quality and compliance of services offered on the Platform. This moderation may include: (i) verification of profiles and published content, (ii) analysis of User reviews and complaints, (iii) monitoring compliance with the Terms and applicable laws, (iv) any other reasonable quality control measure. The Lawyer agrees to submit to this moderation.

4.7.Temporary Account Suspension. SOS Expat may immediately suspend without notice the Lawyer's account in the following cases:

4.8.Permanent Banning (Termination for Cause). SOS Expat may permanently terminate without notice the Lawyer's account ("banning") in the following cases:

4.9.Procedure and Notification. In case of suspension or banning, SOS Expat notifies the Lawyer by email to the registered address. This notification indicates the reason for the measure (unless legally required to maintain confidentiality). The Lawyer has fifteen (15) days to submit written observations via the contact form. SOS Expat reviews these observations but is not required to lift the measure. SOS Expat's decision is discretionary and final.

4.10.Effects of Suspension or Banning. In case of suspension or banning:

4.11.Inactivity. In case of inactivity exceeding 365 days, the account may be automatically deactivated after notification. The Lawyer may reactivate their account upon request, subject to providing the required verification documents.

4.12.Voluntary Termination. The Lawyer may close their account at any time after fulfilling their outstanding obligations (accepted services, potential refunds). The closure request is made via the contact form. SOS Expat processes the closure within thirty (30) days.

4.13.Electronic Communications. The Lawyer consents to receive any notifications related to the Terms, moderation, and suspension/banning measures by electronic means (email, in-app notification, publication on the Platform). The Lawyer undertakes to maintain a valid email address and to regularly check their notifications.

4.14.Internal Complaint-Handling System (P2B Regulation). In accordance with article 11 of Regulation (EU) 2019/1150, SOS Expat provides the Lawyer with a free internal complaint-handling system, accessible via the contact form (https://sos-expat.com/contact). SOS Expat undertakes to: (i) acknowledge receipt of any complaint within seven (7) business days; (ii) handle the complaint seriously and without discrimination, within a reasonable time (as a rule thirty (30) days); (iii) communicate the reasoned outcome to the Lawyer in clear and understandable language, indicating subsequent remedies (mediation under art. 12.5, arbitration under art. 12.2); (iv) maintain aggregated statistics on the operation of this system, made available annually.

5.1.Conflicts of interest. The Lawyer conducts appropriate screening before any advice. In case of conflict, they withdraw and inform the User.

5.2.Professional secrecy & confidentiality. The Lawyer respects confidentiality and professional secrecy in accordance with the applicable law of the Country of Intervention.

5.3.Non-circumvention. SOS Expat does not receive any commission on fees. Each new Connection with a new User via the Platform incurs Connection Fees. Circumventing the Platform to avoid these fees for a new introduction is prohibited.

5.4.Prohibited behavior. Identity/title impersonation, illegal content, manipulation, collusion/boycotting to harm the Platform, violation of sanctions/export laws, or any illegal activity.

5.5.Availability. The Platform is provided "as is"; uninterrupted availability is not guaranteed (maintenance, incidents, force majeure). Access may be restricted if required by law.

6.1.After the Connection, the Lawyer and User may contract off-Platform (SOS Expat does not intervene in fee setting or collection, except for the single payment mechanism described below).

6.2.The Lawyer issues fee agreements according to local law, collects/remits applicable taxes, and complies with local rules (advertising, solicitation, conflicts of interest, consumer law).

6.3.SOS Expat is not responsible for the quality, accuracy, or outcome of the Lawyer's advice.

7.1.Connection Fees (Platform remuneration). Connection Fees compensate exclusively the technical connection service provided by SOS Expat to the User. They are owed by the User, and not by the Lawyer. Their amount is defined in the current fee schedule accessible in the Lawyer's personal dashboard, per Connection, excluding taxes and Payment Provider fees. Any modification of the fee schedule is made under the conditions of article 2.5 (minimum fifteen (15) days notice). The Lawyer is encouraged to regularly consult the current fee schedule.

7.2.Legal characterization of the payment — two separate and independent debts. The payment made by the User via the Platform is legally composed of two separate and independent debts, despite being settled through a single technical collection for operational convenience:

7.3.Payment Provider Bank Fees. The Payment Provider — Stripe Payments Europe Ltd. (Ireland, EU, PCI-DSS Level 1 certified) or PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg, EU, PCI-DSS certified), depending on the country of residence and availability — charges processing fees on each transaction. These bank fees are entirely borne by the Lawyer and are automatically deducted from the amount transferred to them. Details of these fees are available in the Payment Provider's terms (Stripe: stripe.com/pricing; PayPal: paypal.com/webapps/mpp/merchant-fees) and in the Lawyer's dashboard for each transaction.

7.4.Currency Exchange and Conversion Fees. When the User's payment currency differs from the Lawyer's bank account currency, currency conversion fees are applied by the Payment Provider. These exchange fees are entirely borne by the Lawyer and are deducted from the amount transferred to them. The exchange rates applied are those of the Payment Provider at the time of transfer. The Lawyer acknowledges and expressly accepts that SOS Expat has no control over these exchange rates and disclaims any liability for currency fluctuations or fees applied by the Provider.

7.5.Calculation of Net Amount Transferred to the Lawyer. The net amount transferred to the Lawyer corresponds to the "Fees" debt owed by the User (art. 7.2.b), after deduction only of: (i) the Payment Provider's banking fees applicable to the "Fees" portion (art. 7.3) and (ii) where applicable, the currency conversion fees (art. 7.4). The Connection Fees (art. 7.2.a) are in no event deducted from the professional fees: they are collected separately under a distinct debt of the User towards SOS Expat. The Lawyer is informed of the exact amount they will receive in their dashboard before each service and can thus make an informed decision whether to accept the connection.

7.6.Due & Non-refundable. Connection Fees are due upon effective Connection and are non-refundable (except at SOS Expat's discretionary gesture in case of failure solely attributable to the Platform, to the extent permitted by law).

7.7.User Refunds. If a refund is granted to the User, it is charged to the Lawyer's share: SOS Expat may withhold/offset the corresponding amount from future payments to the Lawyer, or request direct repayment if no payments are forthcoming. Connection Fees remain acquired by SOS Expat, except by discretionary decision to the contrary.

7.8.Lawyer Payment Timelines by Channel. Subject to completion of the KYC process (article 8), the timelines for paying the Lawyer's net remuneration vary by channel:

7.9.Taxes. The Lawyer remains solely responsible for all their tax obligations (income tax, VAT, social contributions, professional charges, etc.) in their jurisdiction of residence and/or practice. Amounts transferred to the Lawyer are gross amounts; the Lawyer is responsible for declaring and paying all applicable taxes. SOS Expat collects and remits, where required by law, VAT/local equivalent on Connection Fees only.

7.10.Offset. SOS Expat may offset any amount the Lawyer owes (for a User refund, penalty, or other obligation) against any amount owed to the Lawyer.

7.11.Fee Transparency and History. The Lawyer may at any time view in their personal dashboard: (i) complete details of each transaction, (ii) the gross amount paid by the User, (iii) Connection Fees collected by SOS Expat ("Connection" debt), (iv) Payment Provider bank fees applicable to the "Fees" portion, (v) exchange fees if applicable, (vi) the net amount transferred or to be transferred, and (vii) the history of all their transactions. This information is retained and accessible throughout the account duration and five (5) years after its closure.

7.12.Automatic Tax Reporting (DAC7 Directive — EU 2021/514). Lawyers resident in a European Union Member State are informed that SOS Expat, in its capacity as a reporting platform operator, is required to annually report to the competent tax authorities (under Directive (EU) 2021/514 known as "DAC7") information relating to active Lawyers resident in the EU, in particular: name, address, taxpayer identification number (TIN), Member State of residence, total consideration received via the Platform and number of Connections, broken down by calendar quarter. The Lawyer undertakes to provide and keep up to date this information in their personal dashboard. Failure to provide or update may result in the suspension of payments until rectification, in accordance with DAC7 provisions.

7.13.B2B Channel — Connections via a B2B Partner.

7.14.Modification of the Lawyer Remuneration Schedule. SOS Expat reserves the right to modify at any time the schedule of net remuneration of the Lawyer, whether:

8.1.Payment Providers. Payments are processed exclusively by PCI-DSS certified third-party Providers: Stripe Payments Europe Ltd. (Ireland, EU) and/or PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg, EU). The applicable Provider depends on the Lawyer's country of residence/practice (Stripe currently covers 44 countries, PayPal 150+ countries). The Lawyer expressly agrees to the terms and KYC/AML processes of the applicable Provider(s). SOS Expat is NOT a bank, payment institution, or credit institution; SOS Expat is solely a commercial customer of the aforementioned Payment Providers.

8.2.SOS Expat may defer, withhold, or cancel payments in case of suspected fraud, non-compliance, or legal order.

8.3.International Sanctions and Embargoes. The Lawyer declares and warrants:

8.4.Obligation to complete the verification process (KYC). To receive payments from services provided through the Platform, the Lawyer agrees to complete the identity verification process (KYC - Know Your Customer) with the applicable Payment Provider (Stripe or PayPal, depending on the country of residence) as soon as possible following registration. The Lawyer acknowledges that failure to complete KYC verification technically prevents the transfer of funds to their bank account or PayPal account.

8.5.Holding of pending funds. When a payment is made by a User for a service provided by a Lawyer who has not completed KYC verification, the funds corresponding to the Lawyer's share (after deduction of the Platform's connection fees) are held in escrow. The Platform commits to:

8.6.Funds in extended hold — management fees and transfer to competent authorities. If KYC verification is not completed within one hundred and eighty (180) days from the first payment placed on hold, and despite the notifications provided in article 8.5:

8.7.Claim during extended custody. The Lawyer may, at any time during the extended custody phase (b), submit a substantiated claim to SOS Expat via the contact form, accompanied by complete KYC verification (KYC being a technical condition imposed by the Payment Provider and AML/CFT obligations). SOS Expat will review the request within thirty (30) days. If accepted, the funds are transferred net of only the management fees referred to in (a). In case of duly justified force majeure or documented medical incapacity, these fees may be reduced or waived at SOS Expat's reasonable discretion.

8.8.Express acceptance. By registering on the Platform, the Lawyer declares that they have read the provisions of this article 8 and expressly accept them. This acceptance constitutes an essential condition for access to provider status.

9.1.Roles. For User data received for Connections, SOS Expat and the Lawyer each act as data controllers for their respective purposes, in accordance with Regulation (EU) 2016/679 (GDPR).

9.2.Bases & purposes. Contract performance (Connection), legitimate interests (security, fraud prevention, improvement), legal compliance (AML, sanctions), and, if applicable, consent.

9.3.International transfers with appropriate safeguards where required (standard contractual clauses, adequacy decisions, etc.).

9.4.Rights & contact. Exercise of rights (access, rectification, erasure, portability, objection) via the Platform contact form.

9.5.Security. Reasonable technical/organizational measures; breach notification according to applicable laws (72 hours under GDPR).

9.6.The Lawyer processes received data in accordance with the law of the Country of Intervention and professional secrecy.

9.7.DSA Compliance. The Platform operates as an intermediary service within the meaning of Regulation (EU) 2022/2065 (Digital Services Act). SOS Expat implements mechanisms for reporting illegal content and cooperates with competent authorities in accordance with the DSA.

11.1.No guarantee regarding legal services; SOS Expat does not ensure outcome, quality, or volume of business.

11.2.Platform "as is"; no guarantee of continuous availability.

11.3.Limitation of liability: to the extent permitted, SOS Expat's total liability to the Lawyer is limited to direct damages and may not exceed the total Connection Fees received by SOS Expat for the transaction giving rise to the claim.

11.4.Exclusions: no indirect/consequential/special/punitive damages (loss of profits, clients, reputation, etc.).

11.5.Indemnification: the Lawyer indemnifies and holds SOS Expat (and its affiliates, officers, employees, agents) harmless from any claim/damage/costs (including attorney fees) related to (i) breaches of the Terms/laws, (ii) their content, (iii) their advice/omissions.

11.6.Waiver of recourse. The Lawyer expressly and irrevocably waives any recourse against SOS Expat for (i) damages arising from the provision of legal services, (ii) indirect losses, (iii) contractual disputes with Users, (iv) any failure of services provided by the Lawyer. This waiver applies to the maximum extent permitted by law.

11.7.No representation: nothing creates mandate, employment, partnership, or joint venture between SOS Expat and the Lawyer.

11.8.Force majeure. SOS Expat is not liable for delays or failures caused by force majeure events (natural disaster, war, pandemic, cyberattack, power or internet outage, government decision, strike, etc.).

11.9.Survival of Clauses. The following articles survive termination or expiration of the Terms, regardless of the cause: articles 2 (acceptance evidence), 3.5 (declarations), 5 (rules of use), 7 (fees and payments), 8 (KYC and sanctions), 9 (personal data), 10 (intellectual property), 11 (liability and indemnification), 12 (governing law and arbitration), 13 (protection clauses), and 14 (miscellaneous). These clauses remain in effect as long as necessary to produce their effects.

12.1.Governing Law and primacy of local ethical rules. These Terms, their interpretation, validity, and performance are governed exclusively by Estonian law, excluding its conflict of law rules. For the avoidance of doubt, the ethical rules of the legal profession applicable in the Country of Intervention and/or the country of bar registration of the Lawyer (notably regarding professional secrecy, prohibition of fee-sharing with non-lawyers, regulation of advertising and solicitation, conflicts of interest, and handling of client funds) are deemed to be mandatory rules of public policy and prevail over any contrary or ambiguous provision of these Terms. No provision of these Terms shall be construed as requiring or permitting the Lawyer to engage in conduct contrary to their local ethical rules; in case of conflict, the Lawyer shall refrain and shall promptly inform SOS Expat.

12.2.Mandatory International Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, interpretation, performance, or termination, shall be finally resolved by arbitration in accordance with the Arbitration Rules of the International Chamber of Commerce (ICC).

12.3.Waiver of Class Actions and Jury Trial. To the maximum extent permitted by applicable law:

12.4.Exclusive Jurisdiction of Estonian Courts. For any non-arbitrable claims under applicable law, for urgent provisional or conservatory measures before constitution of the arbitral tribunal, and for enforcement of arbitral awards, the courts of Tallinn (Estonia) have exclusive jurisdiction. The Lawyer:

12.5.Mandatory Pre-Arbitration Mediation and identified mediators (P2B Regulation). Before any arbitration, the parties agree to attempt to resolve the dispute amicably through good faith negotiation for a period of thirty (30) days from written notice of the dispute, sent by email with acknowledgment of receipt to the contact address of the other party. In accordance with article 12 of Regulation (EU) 2019/1150, SOS Expat identifies at least two (2) specialized, independent and reasonably accessible mediators, from among which the Lawyer may choose: (i) the Centre de Médiation et d'Arbitrage de Paris (CMAP) — cmap.fr; and (ii) the WIPO Arbitration and Mediation Center (Geneva) — wipo.int/amc. SOS Expat bears a reasonable share of the mediation costs, assessed in good faith on a case-by-case basis, in particular where the dispute is of low value. Failure of mediation is a prerequisite for filing an arbitration request.

12.6.Limitation Period. Any action or claim by the Lawyer against SOS Expat must be brought within the shorter of three (3) years from the occurrence of the triggering event and the applicable statutory limitation period in the Lawyer's jurisdiction, failing which it shall be time-barred. This clause is neither intended nor designed to reduce, below the mandatory statutory minimum, any limitation period that would not be subject to contractual reduction in the relevant jurisdiction; in such case the local statutory period applies.

13.1.Anti-corruption. The Lawyer agrees not to offer, promise, or pay bribes or undue benefits to public or private officials. The Lawyer complies with applicable anti-corruption laws (FCPA, UK Bribery Act, Sapin II Act, etc.).

13.2.Confidentiality of Communications. Communications made through the Platform (messages, phone calls) are confidential. The Lawyer shall not record, disclose, or use them for purposes other than the agreed service, except with written authorization or legal obligation.

13.3.Non-solicitation. During the term of these Terms and twelve (12) months after termination, the Lawyer shall not directly solicit Users met through the Platform to avoid Connection Fees.

13.4.Exclusive Responsibility of the Lawyer. The Lawyer is solely responsible for the quality, accuracy, and legality of the advice and services provided. The Lawyer is entirely responsible for compliance with legal and regulatory provisions of the country where they practice. SOS Expat does not guarantee the legal advice delivered by the Lawyer and disclaims any liability for any harm suffered by a User due to the Lawyer's services.

13.5.No Legal Advisory Relationship. SOS Expat is not a law firm, nor a legal services provider. The Platform is limited to connection services. Any legal advisory relationship is established exclusively between the Lawyer and the User, outside of SOS Expat. Any case concluded with a client shall be handled outside of SOS Expat.

13.6.Lawyer-User Disputes. Any dispute between a Lawyer and a User falls exclusively within their direct relationship. SOS Expat does not intervene in such disputes and cannot be held liable as a party, guarantor, or mediator. SOS Expat is in no way responsible for disputes between Lawyer and client.

14.1.Assignment: SOS Expat may assign the Terms to a group entity or successor; the Lawyer may not assign without SOS Expat's written consent.

14.2.Entire Agreement: the Terms constitute the complete agreement and replace any prior agreement regarding the same subject.

14.3.Notices: by publication on the Platform, in-app notification, or via the contact form.

14.4.Interpretation: headings are indicative. No contra proferentem rule.

14.5.Languages: translations may be provided; English prevails for interpretation.

14.6.Partial Invalidity and Severability. If any provision of these Terms is declared null, invalid, or unenforceable by a competent court or arbitrator:

14.7.Geographic Severability. If any provision of these Terms is unenforceable or illegal in a specific jurisdiction:

14.8.Non-waiver. Failure or delay in exercising a right by SOS Expat does not constitute a waiver of that right. Any waiver must be express and in writing. A one-time waiver does not constitute a general waiver.

14.9.Independence of Clauses. Each clause of these Terms is independent. The invalidity of one clause does not invalidate the limitation of liability, indemnification, arbitration, or jurisdiction clauses, which shall remain applicable to the maximum extent permitted by law.

14.10.Third Parties. These Terms do not confer any rights on third parties (except SOS Expat affiliates expressly mentioned). No third party may rely on the provisions of the Terms.