How does SOS-Expat connect you with a local expert in under 5 minutes?

SOS-Expat works as an instant connection service: you choose an available provider, pay online, and receive a phone call in under 5 minutes. Here is how it works step by step:

• 1. Choose your country and issue: select the relevant country and type of help needed (legal, administrative, housing, health…)
• 2. Browse available profiles: each provider shows their skills, languages, customer reviews, and real-time availability
• 3. Select an available provider: green status means they are ready to answer immediately
• 4. Make a secure payment: by credit card via Stripe, in a few seconds
• 5. Wait for the call: the provider calls you directly on your number, usually within 5 minutes

No app to download, no appointment to schedule, no virtual waiting room. Our provider network spans 197 countries and is active 24/7.