Can I contact the same provider I spoke with on a previous call?

Yes, SOS-Expat allows you to find and directly contact a provider you've previously worked with. Each provider has a profile page with client reviews, specialties, and real-time availability status. If the provider is available when you want to call, you can contact them directly from their profile. If they're busy or offline, you can browse other available providers in the same specialty and country. This is especially useful for complex situations requiring multiple exchanges — the provider already knows your context and you don't need to explain everything again. Each call is billed separately (49€/20 min or 19€/30 min), no subscription.