How does payment work on SOS-Expat?

Payment is made before the connection, 100% secure via Stripe: 1. Choose your provider (lawyer or expat helper) 2. Make a single payment (€19 or €49) which includes: - The provider's compensation - SOS-Expat connection fee (Twilio, platform) 3. You are connected immediately by phone 4. If the call doesn't go through, automatic 100% refund This first contact allows you to get quick assistance. Any follow-up (case, collaboration) is done directly with the provider, outside SOS-Expat.