Does SOS Holidays replace my travel insurance?

No, SOS Holidays does not replace travel insurance, but the two services complement each other. Travel insurance reimburses you after a claim. SOS Holidays helps you at the moment the problem occurs, in real time.

• Travel insurance: compensates your losses after the fact (baggage theft, cancellation, medical repatriation). Long process, claim to file, reimbursement delays.
• SOS Holidays: immediate advisor, guides you on your rights, local steps to take, contacting the right authorities — right away, in under 5 minutes.

In practice, SOS Holidays helps you maximize your chances of getting reimbursed by your insurance by explaining how to document the situation, what recourse to exercise, and which authorities to contact.