Manage your availability and your scheduleUnited States
2 min read
disponibilitésplanninghorairesSOSgestion
Summary
How to set your schedule to receive the right requests at the right time.
Importance of Availability
Well-configured availability = missions tailored to your schedule.
Configuring Availability
Recurring Time Slots
Define your usual hours:
- Days of the week
- Start and end times
- Possible breaks
One-time Availability
Add or remove time slots:
- Holidays
- Leave
- Exceptional availability
Time Zone
- Set your main time zone
- Clients see your availability in their time zone
SOS Mode
Activation
- Activate SOS mode when you are available immediately
- Receive urgent requests as a priority
Deactivation
- Deactivate when you cannot respond within 5 minutes
- Prevents unanswered urgent requests
Managing Absences
Short Absence (< 1 day)
- Deactivate SOS mode
- Mark yourself as "Busy"
Long Absence (> 1 day)
- Use the "Vacation" mode
- Your availability is hidden
- You remain visible but not reachable
Optimization Tips
For More Missions
- Expand your time slots
- Cover multiple time zones
- Stay available in the evening/weekend
For a Better Quality of Life
- Set clear boundaries
- Use "Do Not Disturb" mode
- Schedule your breaks
Frequently Asked Questions
Que se passe-t-il si je reçois une demande hors de mes disponibilités ?
Les demandes standard peuvent arriver à tout moment, mais le client comprend que vous répondrez selon vos horaires affichés.
Puis-je être disponible 24/7 ?
Techniquement oui, mais nous recommandons des pauses pour maintenir la qualité de service.
Comment gérer les fuseaux horaires différents ?
Vos disponibilités s'affichent automatiquement dans le fuseau horaire du client.