Understanding connection feesUnited States
Summary
Transparent explanation of our pricing model and what is included.
What are connection fees?
Connection fees are the cost of the SOS-Expat service to connect you with a qualified service provider.
What is included
✅ Search for a service provider adapted to your needs
✅ Verification of the service provider's qualifications
✅ Quick and secure connection
✅ Customer support in case of problems
✅ Secure platform for your exchanges
What is NOT included
❌ Service provider fees (negotiated directly with them)
❌ External administrative fees
❌ Potential travel expenses
Transparent pricing
Connection fees:
- Are displayed BEFORE confirmation
- Vary depending on the type of service provider
- Are fixed (no surprises)
- Include applicable VAT
Difference between connection fees and service provider fees
| Connection fees | Service provider fees |
|--------------------------|------------------------|
| Paid to SOS-Expat | Paid to the service provider |
| Fixed and displayed | Negotiated directly |
| For the connection | For the service |
Our commitment
No hidden fees. The amount displayed is the amount paid. End of story.
Frequently Asked Questions
Les frais de mise en relation sont-ils remboursables ?
Les frais sont remboursables si aucun prestataire n'accepte votre demande. Consultez notre politique de remboursement.
Pourquoi payer des frais de mise en relation ?
Ces frais couvrent la vérification des prestataires, la plateforme sécurisée et le support client.
Les frais sont-ils les mêmes pour tous les prestataires ?
Les frais peuvent varier selon le type de prestataire (avocat vs expat aidant) et le niveau d'urgence.