Document editable from the admin console (EN/FR)
Version 2.2 – Last updated: 16 June 2025
Privacy Policy
Your privacy is our priority
Encryption
Transparency
User control
No data resale
Data Collection
We collect only the information needed to deliver our assistance services. This includes your contact details, technical metadata (calls, messaging) and details strictly required for your request.
Data Protection
Your data is encrypted in transit and at rest where possible and stored securely. We apply technical and organizational measures to prevent unauthorized access.
Data Sharing
We never sell your personal data. We only share information necessary with vetted providers (payments, telephony, hosting) to deliver the requested service.